Worldwide Education and Care are currently recruiting for a Participation and Tracking Advisor within the slough area. The role is to start in October 2020 on a short term contract.
1.2 MAIN PURPOSE OF JOB
Contacting young people to ascertain their learning or work activities, and where they are NEET, providing support and encouragement to participate in education, employment or training.
Supporting the maintenance of the “Client Caseload Information System” with accurate up to date information that meets the statutory tracking and reporting requirements.
To support the local authority in meetings its targets in ensuring that young people whose Education, Employment and or Training status is unknown is as low as possible and within the top quintile performance nationally.
To assist with the effective delivery and implementation of the September Guarantee and Destination / Activity surveys.
To maintain contact with all young people to ensure up to date information on their participation, working with a range of other agencies to ensure that accurate information is recorded at all times, through enquires through email, telephone, and letter.
Track record of engaging with young people over the telephone or a telesales background
Experience of working in a customer focused environment
Experience of building and maintaining positive relationships with young people through non face to face contact
Minimum GCSE grade C or equivalent in Maths and English Language
IAG Level 3 or equivalent
Commitment to continuous professional development and willingness to undertake any training as may be
If you are interested in the role please feel free to contact us on 01753306177 or submit your cv today.